FAQ

Check-in at Poinciana is scheduled from 4:00 PM to 8:30 PM, while check-out occurs between 12:00 PM and 1:30 PM. The front desk also offers express and private check-in/out services for added convenience

Yes, a continental buffet breakfast is served at the hotel's traditional restaurant. The cost is SAR 45 per person, per day, and guests also have the option of having breakfast delivered to their room

Children of all ages are welcome; however, please note that cribs and extra beds are not available at this property. For entertainment, the hotel provides an indoor play area and outdoor play equipment specifically for kids

Yes, free private parking is available on-site. However, the hotel requires that you make a reservation for a parking space in advance

The hotel is conveniently located a short walk from Masjid Al Haram. Other nearby landmarks include the Zamzam Well (1.4 km), the Makkah Museum (3.1 km), and Jabal al-Nour (7 km)

To accommodate international travelers, the 24-hour front desk staff are multilingual and can assist guests in Arabic, English, Spanish, and Italian

To maintain a quiet and comfortable environment for all guests, pets are not allowed on the property, and parties or events are strictly prohibited

The property is well-equipped for relaxation, featuring three indoor swimming pools, a fitness center, and full spa facilities. Additionally, guests can enjoy a sauna, a hot tub (Jacuzzi), and a dedicated spa relaxation lounge
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تجربة ممتازة في فندق بونسيانا الموظفين في بونسيانا خدومين جدا وبشوشين وأي طلب تحتاجه يخلصوه لك بسرعة فندق بونسيانا موقعه بطل وقريب من كل شيء والنظافة في بونسيانا 10 على 10 لو محتار وين تسكن أنصحك وبقوة في بونسيانا ماراح تندم أبد

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